when I got mine two canisters had hairline cracks on the top edge that caused it to leak/drip and at that time the middle canister would not stay full after cycling - they replaced it with new canisters and no leak and all canisters are full when its not running. I think it was a pressure loss from the leak that caused the drop in water level in the canister -just a guess.
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CAD 22
brent
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