View Single Post
  #4  
Old 06-17-2010, 03:47 PM
viperfish's Avatar
viperfish viperfish is offline
Member
 
Join Date: Aug 2009
Location: Dawson Creek
Posts: 684
viperfish is on a distinguished road
Default

Quote:
Originally Posted by fishytime View Post
Aqua-Medic is a decent light but they are a nightmare to get parts and service from (the reason we stopped carrying AM).....
I heard the same thing about the new Management. For a few years they were suffering on the customer service end of things even though they had some very high quality products. The consensus around here was that they were a PITA to deal with. I am still a big Aqua Medic fan and I have been fortunate to not need any warranty or service, which is probably why I like their products. Now that they have a new Rep around here, I am hoping things will get better. If you check Reefbuilders site you will see all of the new and innovative things they ave in Europe that will probably be crossing the border very soon. They have some nice nano tanks, a really cool sphere design, LED light fixtures, powerheads, and on and on. They are still one of the Leaders in Europe for equipment and have been for years.

I'm not a dealer or distributor or anything of a kind, I've just spent a heck of a lot of money over the years and I have had my share of new and trendy stuff that cost an arm and a leg but turned out to be junk. I have had quality and reliability with Aqua Medic so I stick with what I am comfortable with.
Reply With Quote