Actually he supplies me all the time without problems.
6 orders to date in the last year. 1 pending as we speak. No problems, and he even sent "replacements" for other people through us in the past to save on shipping.
Don't expect repacements until another order is made in your area, unless you want to pay the shipping. The replacement policy doesn't include shipping costs.
He can handle the quantity, he just didn't like everone involved in the same group order making changes and asking when it was going to be shipped.
I fully understand that situation, and other vendors do too.
ie J&L,
http://www.jlaquatics.com/phpstore/s...cies.php#group they only want "One Ambassador needs to be assigned per group order".
Ken - BWA