Quote:
Originally Posted by Aquatic Addictions
Ok here we go. Really nice post there Bill considering all that was done for you and the deals you got. But lets stay on subject here with this "garbage" R.O. unit you are complaining about. You were told it was the same design as the vertex were going to be and got a deal on it at 150 bucks (I went back and looked at sales on our computer) I have told you several times the issue you were having was not extremely important but as I said in the last PM I would try and get you a new head unit. I HAVE replied to your Pm's so that is a blatant lie. You were fully aware of the system when you bought it that it was not "exactly" what was coming out but all the same features. As for the Chiller issue with your" friend" I have been trying to get the damn supplier to cough up the piece needed. How dare you call me a crook after all the "steals" on items you recieved from us with no argument to make you happy. It wasnt us saying "hey can we give you a deal on EVERYTHING you buy?" But yet we did... I did everything I could to make you happy after your dealing with two other stores and you were...until we GO OUT OF BUSINESS and you want to try and do this? I am trying to fix what I can for people even though I dont need to and could have walked away however I am not likek that. I have a life that I have to lead whilst I also try and get you the help you need on MY OWN TIME...... UNBELIEVABLE..... but you take care... I still have your address and as soon as I can make time to get the useless part you need I will send it to you.
Dan
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Well Dan I was a very happy and loyal customer and I appreciated the deals I got. First off I paid you $500 with full warranty for the unit so thats a lie. You said it was the best on the market and I could have it before the Jan release date as it was Dec. As for not being exactly the same well that is the truth. I emailed the manufacturer and proline with pics and they both said "thats not our RO unit and NO WARRANTY". I was not surprised as the labels are attached with scotch tape. I guess it's my fault for doing business over the telephone when you actually trust the person on the other line. What ****ed me off is when I read a posting of yours stating how happy you are with the same unit that I am "supposed" to have. While mine has not been up to standards. As for the crook comment, well I'll take that back as I said I enjoyed doing other deals with you and Nikki. Maybe it was your supplier who lied but either way, you should'nt have sent it out like that and I figured that you should have fixed the situation.