LOL, I generally try not to deal with Eric cuz the guy smells real bad. My gf and I are in pretty good terms with Ron which is the owner's son. We just get him to introduce everything to us and he'll tell Eric to rack up the price. He'll usually give him a nudge and say, give them more discounts
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Recently went there one week apart to pick up equipment for myself and my friend who just got a new setup (spent 2 grand total). I still had to wait like 2-3 hours to finally get out the door. Can't blame them for the volume of business they get really.