I've done two orders from Burc now and he's been great to me. The first order the shipping company left the box on my step in January with out ringing the door bell needless to say they froze by the time I went outside lost everything. He sent me a whole new order no questions asked and everything showed up looking fine with a few extras. I've never done a group order through him so I can't comment on that. I'd give him an A+ for my dealing so far and I will be going back.
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