Quote:
Originally Posted by kien
Price is only one part of the buying experience. For some that may be all they care about, but for others (myself included), it is important to have a good purchasing experience from start to finish. So, I can buy a tank for $1000 or the same tank for $500. If I buy the tank for $500, sure I save half but then I have to harass the company to actually provide the product? Repeatedly? I have to put up with the supplier's lies about availability? I have to drive to the supplier's store repeatedly just to have a decent conversion with them about my undelivered product? I have to put up with the supplier cussing at me over the phone and hanging up on me mid sentence? So I save money to go through all that for a few weeks above and beyond the original date that the supplier promised the product would be ready for me? That may be acceptable for some people but not everyone.
I am speaking from personal experience.
K.
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It should be noted that not everyone has such experiences, some get tanks right away or within the quoted delivery time but some end up waiting longer. One must also realize that it's a fairly large supplier who supplies many LFSs and usually deals with large orders so your one off custom tank may not always be priority, if this is something you simply can't except then you're better off going with the one man type shows which typically only do the odd custom tank here and there so delivery isn't usually an issue with them.