In the future, when you talk to them on the phone, tell them it is live product and that you paid for overnight delivery. I had this happen to me once and when they told me that it wouldn't be shipped until Tuesday (was a long weekend) when I explained it to them they contacted the delivery truck and had it delivered later that day (apparently it was just riding around on the truck and as the driver hadn't gotten everything delivered that day, it would just sit on the truck for the weekend).
Anyway, my policy now is to have stuff shipped early on in the week, that way if something goes wrong theres plenty of time to still get it delivered.
Depending on who you got it from, I have had a 3-4 day delivery survive due to an excellent packing job
