Ah, sucks to hear that your issue hadn't been resolved.
When I ordered frags from Burc, pretty much all of them died/were dead/had red bugs/AEFW.
When I wnet to pick them up - a not so local 2 hour trip for me, the bus out to Guelph (a drive would still have been 1.5 hours) - and I chose out frags and brought them home, they all survived. I ordered a frag or three later and had him meet me somewhere - all those are dead too
Good to hear that the frags are doing well for you
