Absolutely!
If a vendor doesn't care what people think about the service/product they received, then it can/will translates to bad service/product in the future.
I think that the problem here is not that the vendors care about their rating, but that the ratings are being changed based on pressure being applied to the person doing the rating.
The effort should be there as a result of a bad experience, not the result of a bad rating.
Reason for edit : To please the Grammer police...hahahaha
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Last edited by Fox; 09-03-2009 at 07:06 PM.
Reason: Punctuation shumcuation. :P
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