"Maybe I am being nieve <Spell check says I have no idea how to spell that n-eye-eve is what I was going for...lol) but it sounds very odd to me...you emailed, pm'd and called them but it sounds (from the vendors pm) that this was the first they heard of an issue. If the Vendor sent you that pm, and you knew you contacted him and he knew you contacted him why would he play dumb about it."
I don't know why he didn't think I contact him. This was my response to that e-mail.
"I called you twice, sent you numerous PM's and e-mails, and you didn't respond to my 2 issues. You completely ignored me. Would you have prefered I give you a very unsatisfied rating? Until you noticed that I gave you a poor rating, you wouldn't even respond to me. "
And then his response. He doesn't even acknowledge that he ignored me, and I don't know why.
"Ryan, I seldom look at the vendor ratings. So far you are the only one that has been unsatisfied. I just do not know why you would not discuss with me prior to doing this. I am not sure how I ignored you. Also, like I mentioned previously....I went out of my way for your order so you did not even have to pay for delivery to your door. Should that not account for anything? How about the quality of the order too? How about the freebies? Should these not be accounted for in your rating? If you wish to rethink your vendor rating and change accordingly, I would appreciate that. If you no longer wish to conduct business the us, I will remove you from our database."
This was my response to him then. All I wanted was a phone call, or a PM or e-mail returned to resolve the issue.
"If I had received any response then, like you are giving me now, we would have never had a problem. But you never responded to my e-mails or PM's to discuss the problem, and wouldn't discuss the issues on the phone. How am I supposed to discuss the problem with you if you won't respond to me? I don't wish to change my rating on canreef because my issue with the order had to do with your lack of communication with me. It's taken 2 months, and a poor vendor rating for you to even acknowledge me."
And this is his response to his lack of communication with me.
"Sorry for your lack of special attention. Consider yourself removed from our database."
He is saying he wants me to discuss issues with him before giving him a bad rating, but then apologizes for not giving me "special attention". What does he want?
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