Quote:
Originally Posted by Snaz
I understand where your going here but I suspect the reason it is open is to prevent someone with a vendetta creating 5 random accounts and crashing a vendor's poll rating. Without the clarity it is easy to bring down or raise a vendor's rating by cheating.
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Excellent point. I can't argue with that. Perhaps their is no solution that would please everyone.
Quote:
Originally Posted by ponokareefer
"Also, if the person who had the bad experience really wanted to resolve it, then they can choose to contact the vendor."
This was what I attempted to do to start with, but after numerous e-mails and PM's, and 2 phone calls, I finally had had enough, and put a bad vendor rating. After I put the poor vendor rating, they then contacted me, after some more time had gone by. Otherwise, I don't think they would have even contacted me at all. And when they did contact me, they acted like I didn't even try to get a hold of them to resolve the issue before putting a poor vendor rating. Here is a copy of the PM I received, with names remove.
"I see that you gave xxx an unsatisfactory vendor poll. Was your vote a mistake? If so, you can have it changed. I just don't get it. I went out of the way to have this order packed up and delivered to your door. You even told me that you were happy with the order. Perhaps you should have discussed this with me before your posting. I would have appreciated knowing your problem here."
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Maybe I am being nieve <Spell check says I have no idea how to spell that n-eye-eve is what I was going for...lol) but it sounds very odd to me...you emailed, pm'd and called them but it sounds (from the vendors pm) that this was the first they heard of an issue. If the Vendor sent you that pm, and you knew you contacted him and he knew you contacted him why would he play dumb about it.
Please don't think I am trying to take any sides on your issue, maybe its just semantics...just trying to understand...and maybe its not even my place and maybe this is getting off topic...in any case I hope it all works out ! No fun when your hobby turns into a conflict!