Quote:
Originally Posted by aquatic_rice
The whole point of the vendor pole is to let everyone else know how your transaction went with the vendor (I recently learned the true value of the poll  ). If things didnt go right and the customer feels unsatisfied its up to the vendor to rectify the situation (to a certain extend depending on the situation). Ive bin lucky and only have had 1 bad experience.
But its your opinion and nobody can make you change it.
If i have a bad transaction Ill talk to the vendor and see how he wants to handle things. If it wasnt handled well then ill say it straight up and my vote will reflect that. |
Again, I have to disagree...The point of the poll (in my view) would be a general overview of the overall service over the course of the poll.
Only individual comments would allow everyone else to know about certain experiences, but the poll itself would be (and should be in my view) an anonymous voting system. At no time should anyone have access to how any one person votes (unless there is a disclaimer so).
Also, if the person who had the bad experience really wanted to resolve it, then they can choose to contact the vendor. If they don't want to resolve it, then why should the vendor have the right to contact them when its not something the consumer wants?
Again, just my opinion.