Ken, give it a bit, your collection of stories will increase
. A friend of mine used to run a really cool little freshwater boutique type store, and one day this guy comes in with what is obviously a year old or more powerhead. He wanted his money back. Steve asks him what's wrong withit, guy say nothing, just don't need it anymore. lol But he won't accept the fact that he can't return the used PH for a refund and starts getting cranky about it. It took over 30 minutes to get this guy to leave.
But there are the customers that always want a deal, you're making too much, and the fish died that you sold me 6 months ago, I want a new one etc....And talk about lying...sir, how did your fish die? Idunno...(knowing full well that little Billy dumped dish soap in tank).
I've spent a lot of time in fish stores, and trust me, I've got more customer stories than employee stories