On the east coast we do orders well into the thousand dollar mark and always have issues with items not arriving, or being sustituted..or being frag and bagged. Burc originally started selling items on frags.ca and then became frag a lot, I think that with the items that he shows available, and the prices he offers, that the consumers jump like crazy to get the coral and ultimately he gets overwhelmed...my understanding is that this is a home based business and that there is an addition to the family happening soon, so perhaps extra help would work, or even providing a time line on his site about shipping and or email replies. We are so limited in Canada on where we can buy beautiful corals etc that I would hate all the negative issues to cause Burc to throw in the towel
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