Anyone else what to kick BVA while they're already down?? Yes it takes a while to get your one tank, the builds huge orders for retailers all over Canada, I would understand why your one tank isn't his top priority. It takes time to get a tank from him, so if you want it in a few weeks, best go somewhere else. But his construction and quality far exceeds the price tag, he sells tanks for less than I can get the glass for, considerably less.
And yes he goes into old houses and steals old shower doors for his tanks

What other possible reason would the glass be etched.