Heres my experience with mitch over at bow valley
I called one day, they gave me his cell number, called mitch. He told me to be at the shop in 20 minutes. 45 minutes later called him back, he said "on his way", another 30 minutes later he "forgot", finally he showed up 2 hours 1.5 hours late. At this point I put up with him cause I NEEDED that damn tank in 2 or 3 days ( like he promised over the phone). He wrote down the specs of what I wanted, price was okay... he wanted cash (seemed odd). Came back in 3 days when it was supposed to be done. Not a single damn person there knew what I was talking about, after explaining I talked to Mitch... no one was surprised. Mitch "lost" my order. It took him over 2 weeks to fulfill a 3 day order AND the glass looked it was cut with a chainsaw AND it was 3 different shades of glass AND all 3 holes drilled were the wrong size AND (had enough?) it was scratched to hell AND the silicone looked like it was painted on with a paint roller, it was all over the damn place... I could even see where they taped the shower glass doors together to hold it, too much effort I guess to scrape it down atleast.
Will I personally ever buy anything from that "professional" ever again? I'd rather slam my foot in a door and walk to work.
I was "almost" desperate again and called him again a long time after, as soon as I heard the voice and the usual "3 day pitch" I realized how dumb I was being and went to Elite.
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