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I went there a couple weeks ago and i will be honest lights over the tank would be alot better but in time i'm sure they will have them.
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And they will! They aren't completely finished setting things up, which is obvious for people who are returning on a regular basis to see more stock, more changes and more progress with the setup.
You're right -- you can't please everyone, and many of those people you can't please you simply don't want as customers.
Yes, I agree, the fish are hard to see without lights -- I do, however, understand the opening of a new store and the slow progress of finishing touches. And I bought from there with no problems whatsoever.
The fact that Joshua came on and addressed your complaint, and apologized for a miscommunication, says a lot to me -- many vendors wouldn't care. He obviously does, since he faced it publicly. Otherwise, he would have ignored it or pretended he didn't see it.