Hey Funky Fish,your assumption is right. I have seen Greyhound employees punt boxes across the floor.While waiting for some custom sheet metal parts for CN,I witnessed a employee kick a box repeatedly across the depot.He didnt know the box was for me as it had just come in so he was suprised when I asked him to open the box. The parts were rendered useless.I let him speak with my boss. Hundreds of dollars for the stainless plus shipping plus 2 more days out of town plus expenses.You could see his ears melting as my boss SPOKE to him.
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Sebae
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