[StirCrazy]

Originally Posted by michika

It badly needs a software update. I've had mine since December 23rd and my ongoing list of issues are:

- Lock button is unreliable, constantly unlocks or locks itself
- Browser is glitchy and slow
- It eats contacts
- There is a huge delay in clicking the answer the phone and actually taking the call
- My emails come in chunks about 6 times a day, not as emails come in (potentially a Telus issue though)
- The screen randomly freezes halfway between the lock and unlocked screen
- You have to shake the unit when you change the orientation to get it change the corresponding screen
- Mine frequently blacks out, or goes into sleep mode WHILE I'm typing.
- The auto-correct/fill-in frequently fills in when I say no, or fills in with something that I don't choose.
- Battery life is EXTREMELY poor. I am lucky to get one full day out of my phone, and a typical day is checking emails and making 20-15 calls, and sending approximately 50-100 texts or emails.

All in all I think the hardware is decent, but the software requires some serious fixes. I have been waiting and waiting on Telus for a software update that they keep telling me is "on the way". Honestly though, if by April 15 there is no firm date for a software update, I'll be dumping my phone, either for another blackberry, or to jump ship to Rogers and their iPhone.

Hardware 8/10
Software 2.9/10
Customer service on the phone 1/10 (Because it seems like nobody at Telus knows anything about this phone)
Customer service at the kiosk (10/10) My cell guy is really on top of things and keeps me updated on a weekly basis.

I'd totally advise against the Storm at this moment, just because of the software stuff.

almost sounds like you got a lemmon, I would see if you can exchange it for a different one. The e-mail thing isn't telus as I get them all friggin day and I usaly go about 3 days between charging but normaly I charge it every night as I use it as an alarm clock in the bedside charging stand you can buy. by your usage I think you would be lucky to get more than a day out of any phone, and I thought I was bad LOL

I have a friend who has both the newer i-phone and a blackberry storm. he likes both but for different reasons. he likes the i-phone for some of the features with the multi media (but admits as he uses the storm more it is getting closer) and the I-phone does have that cool zoom thing with your fingers. but as a phone the i-phone loses out big time to the storm, also for e-mail and featurs like that the storm wins hands down.

I will admidt I was bummed about not having wireless capability on mmy storm as that was one of the things I wanted, but Telus does have a good network so it isn't so bad. (for the record I do hate telus and if shaw ever gets into the cell market I will switch)

Steve