Greg,
I appreciate your comments and insight, especially considering how tight of a ship you run with your side business. I am sure people do tend to consider the source on occasion. I really do have some great customers, I certainly cannot complain.
Again, I appreciate your input.
Ian
Quote:
Originally Posted by Snappy
1) Shipping company satisfaction is greatly skewed by location and even individual drivers so I am not sure that would be of much benefit.
2) Ian as far as negative comments go, I have one "very unsatisfied" on my rating poll but I think that most people would consider the source so in my opinion it's actually a positive. As has been said we will never please everyone no matter how hard we try. I am not familiar with your customer's complaint post but I find it unlikely it will have much of an impact on your business.
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