Quote:
Originally Posted by Whatigot
after reading this, I went and looked at the vendor ratings forum for the company I ordered from as well as the Oceanic corals one...
I think that about says it all if anyone has any doubts.
Great work Oceanic, I hope that Leah takes you up on your offer to either refund or replace.
I was not offered anywhere near the level of communication or basic customer service that I see demonstrated here and would definitely still order from you in the future having seen this thread.
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I am actually very angry with this thread! I take my job here very seriously, I WILL NOT be called out like this without an explanation. I refunded her money in full this morning already.
I hope that the one negative in my feedback rating can be linked back to this thread. It is things like this that make me wonder why I try so hard.
