Quote:
Originally Posted by aquatechy
Hi Guys,
I have a bit of an issue that id like to get some help on. Here's the intro: i have a 25-watt Aqua UV sterilizer for my 100 gallon tank. The thing is that im finding it really really hard to buy a replacement bulb for it.  When i first bought the UV from Big Als, they brought in a regular stock of bulbs as well, so i had no concerns. But now, i've been chasing them for 5-6 months, and they haven't seen a UV bulb for that long. They say that they will be definately seing some in the summer. So, should i wait it out and hope to get a bulb, or should i put some money into a Pentair Lifeguard UV? I know for sure that i can get a bulb for the pentair without an issue. Any opinions?
Thanks so much!
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Take your UV unit to the store you bought it from. Ask to speak to the manager.
Tell him politely your problem.
Offer to either get a credit on the uv unit you bought and buy another unit from him o,r get his commitment to provide you with the bulb within say 45 days. Five months is too long. Be polite but be firm.