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Old 01-05-2009, 06:47 AM
wolf_bluejay wolf_bluejay is offline
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Join Date: Nov 2007
Location: Kamloops, BC
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Default Arbitration is always and option

In Canada, there is a arbitration board, funded mostly by the car makers. But, it is designed to keep the court costs down and has less than 50% dealers and more than 50% consumer protection representation on the board.

It cost nothing, and they rule in favour of the consumer about 70% of the time. The only downside, is that it is a "final" solution. What is decided is NOT apealable, and not able to be taken to court afterwards if you lose.

The board can rule al the way to a "by-back". I've had a few friends that have fought out warranty work this way, and all but 1 did get the work done in the end.

And, as a bonus, it doesn't cost you a cent. Some of the times, when you tell the dealer that you are going to go this route, they fix the issue without a fight.

I can't remember the website of hand, but you should be able to find it with a quick google search.

Edit ** found link
hxxp://www.camvap.ca/

Last edited by wolf_bluejay; 01-05-2009 at 06:51 AM. Reason: Added link
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