I don't think its ok at times but thats how flat rate works. All depends on how good you are at the job. Like for me i can replace a auto transmission in 8 hours (and thats being slow) when another apprentice takes 2 days. Trust me would you rather take the chance and pay hourly and either get someone who is fast or someone who is slow or pay the fixed rate.
Also depending on the job sometimes diagnose is in the fixed rate
I think the OP got ripped off
|