[fortheloveofcrabs]

Hello,

I purchased a wonderful Yellow Tang from a local retailer here in Edmonton six days ago.

Anyways, this Yellow Tang was doing great. Yesterday it was swimming around, looking sharp and eating. This morning I woke up and to my dismay he had passed away something during the night. I quickly removed the poor little guy and tested my water.

Everything checked out:

Temp 80
SG was 1.023
Ammonium was 0ppm
No2 was 5ppm
No3 was 0ppm
and the PH was 8.11

The fairy wrasse which I had purchased with the tang was and still is doing just fine.

I haven’t done a water change or added anything since adding the new fish.

He looks good (the tang) – no abrasions, no marks, nothing.

Anyways, I purchased a yellow head jaw fish from this same retailer about 6 months ago that only lasted a few days and again everything checked out. They wouldn’t help me out (which I can understand to a degree) and said that sometimes that sort of thing just happens (a fish just dies unexpectedly).

Yes, it can happen.

Well, the next fish I get from them dies again? Hmmm, now I’m suspicious – everything else in my tank is doing great – fish and corals – so why the sudden death. I called today and spoke to the assistant manager and he said that I should put the fish in the freezer and that he will call me back tomorrow.

I’ve purchased fish from other stores and have had pretty good success with them – yes, I’ve lost some fish, but the vast majority I still have. Five years and counting for some.

The “less than a week” mortality rate of the fish from this retailer, for me, is high. So much so that if I don’t get some help from the retailer I won’t be shopping with them anymore, and that’s a real shame, because I like the store, but I can’t trust their live stock.

Anyways, they are going to tell me how this story ends tomorrow.

Either I will be thrilled that they are interested in customer service and maintain a standard or I will be disappointed that I have to go somewhere else…

Anyways, I feel it is important for us, the fish community, is fully aware of what happens, good or bad, at our stores because it affects us all. I’m not trying to take a stab at them, or put them down – I’ve had some really great experiences with them.

I will keep you posted…