I have a hunch that the zoo was unprepared and uneducated to handle such an exhibit. San Diego Sea World has had an interactive California Bat Ray exhibit for years and I have never heard of any disasters of this magnitude occurring there. The ray tank was one of my favorite exhibits at Sea World, and yes, you could touch them.
The Calgary zoo has been getting far too much bad publicity recently and they have some some serous issues to resolve. I am not impressed!
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