king eds is definitely hit and miss with customer service, big als is just a bunch of kids who could care less about aquaria or anything outside of a paycheck.
I would LOVE to find a lfs where they put as much time and care into taking my money off of me as I did making the money.
I think when it comes down to it we all just want to be romanced a little and ENJOY spending it, I know I really look forward to having enough $$ saved up to actually go out and buy that new skimmer or the upgraded lighting and it's really dissapointing when the store you have been so excited to blow some dough at is much less excited to have you in it spending it.
I am a salesman by trade and have been for life and my g/f and I often remark what a great LFS i would have since I love two things; aquaria and sales.
Maybe my standards are high and I should just fork over the cash and run away with the goods, but I just can't see why someone who's selling me a 200 dollar pair of jeans is putting more into it than someone selling me 500 dollars worth of livestock and hardware....
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