Quote:
Originally Posted by Whatigot
HAHAHA....
Great posting, I have to say though that given your description of the lfs' here in and around vancouver it is near impossible to know which one you are talking about.
Surly employees seems to be a staple at most lfs' around here, though some much more than others.
I can't count the number of times I've woken up much like you and with 2 good hips decided to head out to any one of the lfs' only to get there and have the employees level of customer service be so low that I just can't muster up the conviction to force one of them to sell me something and so I leave empty handed with a full wallet.
There seem to be key individuals at each lfs who go above and beyond (or at least meet the bare minimum level of customer service I expect from any sales staff) and if you catch them its great, if not or if they are very busy helping everyone else who knows they are their only hope of getting any help you just wasted gas and time....
I will say the ONLY LFS i have gone to multiple times and been helped out every time to my satisfaction is OA in Delta...
Oh boy, sorry for the early morning rant, I think maybe I'm just jealous of your great skimmer....  |
OA is amazing. definitely the best service in town. but because of my location J&L is my main LFS, and ive always found the staff to be awesome there. ive only had "poor" service once, but that was right around boxing day. i had been waiting for 20 minutes to get my coral. then some dickhead stepped in front of me in line...then worst of all, THEY TOOK THE CORAL I HAD BEEN WAITING FOR!! i got pretty ****ed off, not at the employee but the customer. they knew i was waiting, they had just showed up, yet when the guy came to get the next person in line i was like "oh that would be m..." then this other guy goes, "no, it's me.". i wasnt in a bad mood that day, or else i would have blown a gasket at the guy for being so rude. i protested, but the employee took the guy first anyways. that REALLY ****ed me off, but it was only once, and the guy's wife seemed like...ummm...not the nicest person (in absence of using another word). in the employees defence, i brought it up afterwards and he apologized profusely. i wont name the "other" store. but you're usually greeted by a troll smoking a cigarette.