Ya, they have a multi-million dollar facility... we have a house... and a crappy one at that, we take what we can get.
Last time I was in one of the stores, the area for our dogs had chain-link kennels with cement floors behind plexiglass windows. They weren't on wire bottom crates. (and the wire crates are so they don't have to walk in their own excretement, not for easy clean up, wire is much harder to clean than a smooth surface).
I'm still waiting to hear back on how Popcorn is doing. Seing as how your there, and it's a 3 hour drive for me, why don't you run on over to the pet store and tell me if Popcorn is still there, or if she's been adopted, if she's been moved, or what. I would assume, being that you're so concerned for her, that you've been checking in on her?

The rescue chick