Hey Catherine, sorry to hear things still are not going well.
I wish I had a answer for you but I think the reason I have avoided some of these issues is just dumb luck. It sounds like you have been doing all the right things, doing your homework and getting good advice.
I am a fan of filter socks, I started using them again and have noticed a difference in water quality.
I have been using ReeFresh also and think it's beneficial for sure, I don't see all the benefits they claim but would rather use it than not.
I was having some minor issues with nuisance algae and cyano a while back and started using ozone and ReeFresh and things cleared up quite quickly. I have since taken the ozone off but would and may use it in the future if needed.
I'm sure things will start to turn around for you.
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