[digital-audiophile]

Customer service is a thing of the past.

I am working on a HELOC right now to pay down some debts and get a new roof for the house and I need a copy of my curent mortage statement. I have been trying since Friday to get a copy of the statement sent to the bank and I. It is now wednesday and it still hase not been sent, even after a dozen phone calls fomr both my wife and I. I think this afternoon I need to actually walk over to their office and wait for them to print it for me or it is never going to happen.