Ai, ai, ai... I've slacked on my maintenance in the past; got away with it. Russ did, and didn't. We all got a little object lesson. I think the offers of sympathy and restocking are because Russ has been a helpful and supportive guy in the past, and because many people recognize that the lapse was ... well, understandable, if not excusable. No need to be surprised by our support for him. Everyone deserves a second chance.
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