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Old 01-17-2008, 01:34 AM
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fencer fencer is offline
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Join Date: Aug 2007
Location: Ed Ab
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Default OA has my repeat business

Why? Some of you other vendor(s) might take note

I made an order before Xmas. He did not have the item on inventory.

1. He emailed me and told me so, and would be sent out ASAP when it came in, didn't leave me hanging
2. He emailed again and apologized for the lateness of the order
3. He emailed again and said it would be ship in the next few days and to boot he gave me boxing day pricing too( wasn't asking for it either)
4. I didn't have to email Wendell to find out where my stuff was, nor did I mind it was delayed, because I was kept in the loop about my order.
5. OA wants my business...he cares about his customers(my order was small)...Other businesses and you know who you are, do not give squat about service, never reply to status of orders or even take an order seriously but try to give excuses about why it wasn't fulfilled(the order)
6. Disclaimer...this is my personal experience and other vendors,other than OA, I may have inadvertantly mentioned or implied may be fictious in nature. Others may differ in opinion
7. I have my own business too...Service to customers is everything...