I had that same issue recently with a pump brought back by a customer. I don't know what the deal is, but there's a bunch of them at the store that I can unplug and plug all day long with no start up issues. The one brought back, however, took a LOT of tinkering to fire up.
I've requested that the issue be addressed by the wholesaler. Hopefully something comes out of that.
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This and that.
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