That would be handy, but the first row over this store-bashing came about in reference to a local LFS I can tell you're familiar with, who had no voice on this board. His cause was taken up by one or two loyal customers, and complaints were made to moderators etc.
I don't believe the proprietor had any interest in coming on this board to defend himself. He is his own man - if we don't like his practises we can shop elsewhere. Myself I've been going into his store for 13 years, and if I want to express a little displeasure from time to time, I just might. No big deal, as long as I keep coming back to shop. That's his bottom line.
As for Bob, I wish everyone would calm down a bit, especially those not really entitled to make judgments on his character. Again, he is his own person and not answerable to any one of us. If we don't agree with his forms of expression, we can choose not to correspond with him. Our choice. We have seen after his last public rebuke how he made an effort to moderate his own comments.
If you perceive a person to be "difficult" or "cranky" or "sweet" this should temper your interaction with them. Just keep in mind who you think you're dealing with. It would be good if we could all meet eventually and get to know each other even slightly... this would clear up a lot.
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Alan
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