We had the windows replaced on our home by a really big, well known window company. The contractors they sent out liked to spend most of their day standing around smoking and drinking coffee. They installed things wrong, had no clue what they were doing - and it took over a YEAR of grief to get the windows in properly and have the job completed. We got a discount, but would have preferred the work done in the one week it was supposed to take.
Lately in Calgary (or is it all of Canada?), if you own a hammer, you qualify as a contractor. Since then we have been doing most of the renovations ourselves!
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PIER PRESSURE
28 Gallon Saltwater Reef Aquarium
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