I am having some trouble getting my dimmable ballast to turn off. It will Dim untill about 5% and then get brighter (about 30% level) and not turn off, even though the controller says it is at 0%.
I have the black on the ballast connected to the L on the ballast driver blank (In the power supply Ballast 1) , and the white on the ballast going to the N on the ballast driver blank (In the power supply ballast 2). For the Control Lines to Ballasts, I have the + connected to the violet on the ballast, and the - going to the grey on the ballast. In the software I have the 10v interface set to 1v min and 10v max.
Any suggestions?
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