Hi
in my opinion some statements here regarding WLAN are not fair and correct.
Facts are:
- we have several 100 of these devices sold, most of them are working without any problem
- the user MUST have basic knowledge about his network at home - otherwise he will not be able to install it
- the devices are tested 100% before shipping, any of them has been configured here for a test connection
- i offered to call me directly to give personal assistence for the setup: Please call me! I got no call till now! (Please keep in mind our local time)
- i asked some concrete questions to give you detailled support - still no answer! (e.g. post #511)
How could we do factory settings for any customer? At least the SSID and security settings are different from case to case - so this is not possible. Did you alter these settings for you network?
Next time we extend the software again to be able to deal with automatic IP-addresses, then we have only 2 (SSID + security) settings instead of 3 which must be altered.
I'll be at Macna in september and teach some of the retailers regarding LAN/WLAN and general operation of the ProfiLux. That means in future our customers will obtain more qualified support from the retailers.
And if there are still questions till september: Maybe you can visit Proline's booth, i'll give you personal advice there.
Again: Please call me.
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