[Keana]

I had (or have?) an agreement with Ed. I agreed to do all the leg work on the claim with UPS, UPS agreed to handle the claim with me directly, all we need was for Ed to release the replacement cost for the tank and agree to allow UPS Claims to talk to me directly. Ed agreed to this. UPS has emailed and called Ed many times, even the UPS account rep for the AquaSafe account has tried contacting Ed several times for this information he agreed to give. However Ed has pulled a no show (or rather No communicate) and is not responding to the UPS calls or emails. It seems he has decided to not honor the deal we had. It has been about 2 weeks that UPS has trying to contact him with no luck.