Quote:
Originally Posted by woodcarver
In my experience , usually the best way is the most direct . Has she approached the bank and told them she made the wrong payment and ask them to reverse the transaction ? Institutions are usually helpful over this type of mistake ,especially if you are a customer of good standing with a reliable credit history.
In these days of internet banking and numerous accounts it is not uncommon to pay the wrong account
I have done this and had the bank correct the mistake without a problem .
Hope this helps ....................................Dave
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I agree, make an appointment with her bank. They should be able to come up with a solution, possibly even something she is not aware of as an option. There are many ways they can handle situations like that. She might even consider ditching one (or both) of the Visa's in favour of a credit line. They will have a much more favourable interest rate
all the time, not just as a short term offer such as on a balance transfer. Those low rates are typically only for the first few months, then the rate rockets up to the usual astronomical credit card percentages.
BTW, my wife is a banker so I have a great inside track on this sort of thing. Banks are very willing to help out, people just usually neglect to ask until its too late. Then the field of options is narrowed down significantly.