Well, for what it's worth I have made several orders from Frag Factory and have been mainly pleased with my orders. On one occassion did my frags not survive and Mike was kind enough to re-send frags at a later date going out with another Calgary order.
I have noticed that the pictures on the site do not always match the pieces we recieve. I have ordered the same lemony zoos and I will say that lighting plays a huge role in the colour of our corals. My lemony zoos do have a hint of dull blue.. not as blue as pictured, but still a decent representation of what's on the site. Also take into consideration that shipping stresses corals and this can cause a loss in colour too.
Anywhoo, just thought I'd share my frag factory experiences... I am quite pleased with 95% of the stuff I recieve from them, and all my zoos ordered from them look amazing and are growing quite well.
Try PM'ing Mike through Canreef. He'll get in touch with you, I can guarantee you that much... people get busy sometimes or go out of town which may be the case, so I'd say just wait it out a bit more.
PS: As to the pipe organ, I think it's hard stuff to frag in the first place, and if I recall correctly it was listed as super duper rare on the website, hence the tiny frag. Pipe organ grows fast... so I'd say it will be okay.. but that's just me
