I just dealt with the same thing with greyhound when I had 2 seahorses sent up from Calgary over the weekend.
It took them over a day and a half to find the parcel
They said they were super delayed sorting stuff out because of the long weekend and having huge volume of packages.
the box had been damaged and was put off to the side.
If the zoos were packed wet and one of the bags leaked..maybe the same thing happened and they were put off to the side.
The only reason I got them when I did was because I had called a few times and the lady who kept on dealing with me noticed my parcel off the to the side when she went to the washroom.
I wish you guys the best, I can certainly understand your frustration.
Apparently Greyhound is way behind times and even the Waybill doesn't get entered into the system for a few days after it has been shipped. So they won't be even able to track it till then.
Zoos are very hardy and at least you have that on your side.
Good luck
Neal
__________________
Way too much time and money has gone into this hobby....and yet, I CAN'T STOP
|