I agree. A reputable business will honour its mistakes. One of the first jobs I did when I started my business was to install a $2 lock on a patio door. I "tagged" the glass when drilling the hole and shattered the window. $250 later I had secured my rep with the realtors and learned a lesson I'll never forget. Over the next couple of years I probably did $20,000 worth of business with them.
You can't really fix a glass chip for structural integrity. It may never give you a problem but then again it may crack and break when full. It may not even crack right away either. Glass is perversely funny that way.
Good luck.
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glass bongs