[Delphinus]

I find they all have their good days and bad days.

This is precariously close to a "rate your vendors" thread which we don't allow, because they always turn into headaches. I know we like to vent a lot in this hobby, but remember that if it weren't for the vendors we wouldn't have choice. It's up to each individual to choose who they like. Talking about the negatives in a forum such as this isn't as productive as you might think. If you have concerns with a store, you're better off communicating those concerns to the store themselves. If you really cannot do this, then try to speak with your dollars.