Ed
can you verify with Kent what to do if you don't have a receipt? I don't know about most people but unlike electronics, its not a common practice for me to keep receipts for salt that I buy from a store.
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Originally Posted by BMW Rider
I spoke with J&L yesterday about my two buckets. He said that's what they had - 70 buckets of the bad stuff, none of the good stuff, so they had none to ship to me as replacements. They gave me the contact info for Kent and said that it is best for me to deal directly with them, but if I had any trouble, they would look after things for me. I sent an e-mail to Kent yesterday afternoon, and am waiting for their reply. I will be getting my two 1lb samples ready to ship off as soon as I get the full instructions from them. I expect they'll want to see proof of purchase for the two buckets, so I'll include a copy of my receipt. I don't want them to think I'm sending two samples from one bucket or something and delay the replacement.
I am also going to have to find some salt here in town now since I have only about two weeks supply left. Thats the reason I ordered these two buckets, I didn't want to run short. I don't expect I'll see the new buckets of salt for at least a month with shipping and such. What a PITA  Anyone know who in Calgary currently has Kent salt (50 gallon bags) in stock? |