does anybody know what if i've got 4 buckets of this stuff? should I send in 4 x 1 lb sample?
Chad can you provide the email address?
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Originally Posted by Chad
This is a response I recieved from Kent
Good morning Chad,
Thank you for contacting us on this matter. We are aware of a batch of salt that was released with sub-par alkalinity; the cause of the problem has been addressed and rectified. This is the first time in the history of Kent Marine that there has ever been an issue with the salt, and we would like to offer our sincerest apologies for the inconvenience it has caused. If you can send us a 1-lb. sample of the salt for verification, we will test it immediately and then, pending the test results, replace the bucket you have on hand with new ones.
Please send the salt sample to the following address:
Kent Marine
c/o John Groff
1100 Northpoint Parkway
Acworth, GA 30102
The buckets were in the process of being lot numbered at the time that the issue occurred, and of course Murphy’s Law dictates that any problems will happen when it’s the least convenient, so a recall on buckets is unfeasible, and also unnecessary due to the small batch size that the issue was limited to. Should you have any questions, please feel free to contact me at the phone number listed below.
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