[Delphinus]

I kind of hesitated to jump in on this one because it's the same-old same-old and I don't really have anything new to add that I haven't said a pile of times before. But just that when I built my 280g about a year ago, I never once dealt with Mitch, design, payment, delivery, etc. etc. my contact point each conversation was Doug (I never actually spoke to Mitch about it, not once). They took about a month to build the tank, which didn't bother me at all (heck the tank is still waiting for water right now, lots of things get in the way of getting it going but that's another story). No scratches or anything that I can tell. I'm basically happy with the tank and it cost less than half of a few other custom builders that I had give me a quote. So all in all, if I ever were to do it again, I really have no reason to say I wouldn't do it. The only thing is I know the stories (hey, I've been around long enough) and I know that my story, while not unique, is certainly in the minority. And the only other thing is when I contacted them about 6 months ago in regards to getting my cube built, I found out that Doug no longer works there. I actually was disappointed to hear that because I thought he was instrumental in at least my "customer satisfaction." At any rate I found the 30" cube second-hand from a friend of a friend so I had no need to go the custom-build route in the end on that one.