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Old 02-09-2006, 08:11 PM
OceanAquatics
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Hello Guys,
The order date is up to you. I can do this Saturday or next Saturday. ( I have Caribbean (Jawfish) next week, and maybe more coral)

I apologize if people haven't recieved responses. (You can use request reader response in your email options to ensure we've read it) Please ensure that you are emailing to the correct address:
james@oceanaquatics.com
For Livestock
wendell@oceanaquatics.com
For Equipment and Dry good orders.

I am out of the shop today, but I still check my emails. I have only recieved orders from Matt A, Ryan M, and Rory.
When you email me please specify you are reffering to the Edmonton Group order.
Orders are not considered placed until a payment method (eg:visa, MC, & Paypal).
Orders can be placed by Phone, email, or on our website. They must be recieved and paid for by 6pm Friday for Saturday arrival.

Edmonton Airport arrangements are made by the person that initiates the group order. The shipment will be in their name.
Please do not open the order until they have arrived.

I respond to my emails usually within 24 hours. I'm a bit confused as to some of the people saying they haven't recieved a response. If you don't get a response within 24 hours, please call the store. 1-800-605-0914. Your email may have been lost or misplaced. Do not send order requests by Canreef PM's as I can't guarantee I get them.

As to the questions of fish quality. My standard is that if the fish is not perfect before packing it doesn't ship, period. I would rather short a customers order than ship unsatisfactory product. If I have a similiar item I will often ask if they would accept a substitution. If you have further questions please call me at the store.

Thank you
James

Last edited by OceanAquatics; 02-09-2006 at 08:18 PM.
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