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Originally Posted by Ruth
UPS is horrible IMO. I have gotten so many broken things shipped through them. They also charge a brokerage fee, customs - if applicable - and taxes. Then on top of all that I paid when I picked up the item and the local broker did not do a good job of their paperwork so the head office kept sending me bills. I phoned a couple of times to explain that I had paid it - sent them copies of my cancelled checks - they then sent it to collections as their record keeping just sucks. This has happened to me about 5 different times so when I order from the States I have them use good old USPS.
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Both times I had ups deliver to me, the driver refused to leave the package until he was paid and still the head office billed me again 2 months later. I wonder how many people just pay again unquestioningly